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New Telecoms.com Industry Awards

Every industry has to have an “awards” of a sort and now the telecoms industry has the telecoms.com awards. There are 16 categories overall, with the winners being announced at this year’s Mobile World Congress in Barcelona.

The shortlist will be drawn up in January with contenders for each award being suggested from within the industry itself. From there, a panel of judges will decide upon each of the winners for categories including Mobile Pricing Innovation, Connecting the Unconnected and Best Operator.

The awards are of course worldwide, and there are a few networks and people we’ve spoken about throughout the year that we’d certainly like to see put up for contention. In particular, we recently spoke about a Mexican village that launched their own network in order to become connected with the world – there’s a contender right there for Connecting the Unconnected, even if it was themselves. We’d also like to see Neelie Kroes nominated for Person of the Year for fighting against the roaming charges within Europe, almost single handedly.

Hopefully the awards aren’t restricted to the work of only the largest telecoms companies in the world, with the smaller companies/groups being put on an equal playing field.

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Mexican Village Launch Telecoms Service

After being forgotten by the biggest telecom companies in the world, including those owned by one of the world’s wealthiest men and Mexican born Carlos Slim, Villa Talea De Castro have launched their own service to reach the outside world.

The village is in the southern state of Oaxaca and is considered an indigenous village with a population of just over 2,500 people. Classed as not profitable enough by the networks, this mountain village had seeked the help of Rhizomatica, civil organisations and universities, who have helped them erect a rooftop antenna, install radio and create the micro telecom service called Red Celular De Talea (RCT).

The micro service has a basic monthly charge of 15 pesos (£0.73p), which is 13 times cheaper than the residents of the countries largest city, Mexico City, pay. They’ve even made it possible to make international calls only a few pennies per minute, allowing residents to call the United States for very little, where a majority of migrants travel to for work and to live.

Rhizomatica who were integral to the creation of the network hope that such a project will break down the barriers preventing other community based projects from working in a similar way. President Enrique Pena Nieto approved the project, with the non-for-profit company hoping it will be the first of many more. A spokesman said “Many indigenous communities have shown interest in participating in this project and we hope that many more can join this scheme”.

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Ethio Telecom expanding with $800m ZTE deal

Mobile subscription rates have been growing for over a decade worldwide. There are now huge opportunities in developing countries like Ethiopia where mobile phones are now becoming more affordable than ever before. This has become the driving force between Ethiopia’s largest network and the Chinese phone manufacturing company ZTE signing an $800m deal.

The deal will see Ethio Telecom expand their current subscriptions rates to a projected 50 million, aiming to also include 4G services in certain areas, with 3G being available nationwide. This will see them double their current subscribers and vastly improve the access to mobile internet in the country, where only 1% can currently do so.

The head of Ethio Telecom Andualem Admassie said “The expansion is vital to attain Ethio Telecom’s objective of increasing telecom service access and coverage across the nation, as well as to upgrade existing network to new technology”.

The $800m deal is only half of the current project in the country. Half is made up in partnership with ZTE and the other half in competing Chinese company Huawei.

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BlackBerry eyeing potential sale

bbm logoThe mobile phone brand could be sold off as the Canadian company struggle to keep it afloat. With share prices dropping from $14.48 to $10.29 in just 24 hours recently, directors are beginning to view their options as to what can be done with the once popular business.

BlackBerry were amongst the most purchased smartphones just 3 years ago, with their operating system being on more phones than Apple and double the numbers of now market leader Android. Some blame the company’s lack of ability to innovate, instead resting on the success of BBM and their monopoly on the messaging market. However the emergence of apps such as WhatsApp has transferred that power to iPhones and those featuring Android.

BlackBerry have since attempted to regain market share with the release of the BB10 operating system alongside the Z10 and Q10. These have failed to capture the imaginations of the mass market, causing the manufacturer to tumble out of the most popular handset manufacturers as recognised by Gartner for the first time since 2008.

The people tasked with deciding the future of BlackBerry have been put in place since the company employed investment firm JP Morgan to advise them. Former employee of JP Morgan’s historical competitor Goldman Sachs, Timothy Dattels, has since been place in charge, who has now spoken about the need for the company to review their options. He said “given the importance and strength of our technology, and the evolving industry and competitive landscape, we believe that now is the right time to explore strategic alternatives”.

The alternative could be an outright sale, joint-venture or partnership aiming to steady the ship. With other mobile phone manufactures such as market leader Samsung and Apple posting a drop in sales figures recently, it may be the perfect time to do so.

Source and article by Darren Kingman

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Telecoms is centre-stage in potential EU – China trade war

Karel De GuchtJust like everything in China lately, the telecoms networks are expanding. China Mobile will be selecting winners for the their contract to create a huge next-generation wireless network soon and the EU will shortly afterwards launch an incendiary trade case against them.

The project that China Mobile are embarking on is expected to be worth half of the global investment in telecoms next year. The Commissioner of Trade in the EU, Karel De Gucht, is believed to be willing to drop the case as long as EU companies are allowed to be part of the project.

The telecoms debate has opened up and become the number 1 discussion between the territories after closing the case over Chinese made solar-panels last week. The on-going disputes for trade are now coming thick and fast, causing an air of concern that a trade war could erupt.

Mr De Gucht is keen to see the case through before his term as EU Trade Commissioner is over, and is hopeful that the agreements made last week will “set the tone” for future disputes.

At the moment there are a few European companies, such as Nokia, Ericsson and Alcatel-Lucent all keen on being involved in the China Mobile project. However concerns have been raised since De Gucht found solid-evidence that illegal subsidies had changed hands involving some of China’s largest network equipment manufacturers in the past.

The size of the tender is not only vast due to the amount of immediate capital being invested but it is also believed that companies able to tie up relationships now will also have a better chance of winning contracts when the 4G auctions roll out.

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Myanmar Telecoms Auction Winners Announced

Myanmar is one of the last remaining untapped markets for telecoms companies operating in Asia. We reported in January 2013 about the impending boom set to hit Myanmar’s telecoms industry, and this is now well and truly up and running.

Two networks were selected after the auctions to spearhead the countries drive in becoming modernised and able to operate as part of the global economy. Those networks were Qatari state-owned Ooredoo and Norwegian based Telenor. These companies were handed the licensing laws to the countries telecoms spectrum, allowing them to expand both 3G and 4G services.

Currently, the number of mobile subscription is just 9% of the overall population. In comparison, neighbouring Thailand has a mobile subscription of 110%. With between 55 – 60 million people currently living in Myanmar, the potential for growth is huge. As part of the agreement for Ooredoo and Telenor to operate their services, they have agreed to raise subscription levels to 85% within 5 years.

It was always going to be hard to put a figure on the value of the Myanmar telecoms market, but it already appears that Ooredoo seem confident that they will more than recoup their expected $15 billion investment, as they’ve planned to open 240,000 SIM card purchase points, with a massive 720,000 top-up locations. The majority of these will be already opened and running shops who will provide services on their behalf. In contrast and possibly attempting to utilise a more “online” focused service, Telenor plan just 70,000 SIM card points and 95,000 top up locations.


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European telecoms networks share boost

As news broke on Tuesday July 23rd that Telefonica had agreed a deal with KPN to purchase their Germany based network E-Plus, telecoms companies around Europe were celebrating as financial markets saw massive increases in stock values.

Telefonica, the network that originated in Spain, is building on their established base in the German market, currently controlling the country’s 3rd largest network. E-Plus, who they have just agreed a deal for, is currently the 4th largest, consolidating the customers of both networks and forming part of a much larger group, which KPN will have a €3.1 billion stake in.

The deal created a buzz around the financial markets, causing the share values of most players to raise well above average levels. Speculation is rife that such a deal and the consequences it is having will create a domino effect across the telecoms industry. John Karidis of Oriel Securities believes that “Telecom Italia would try again to merge with Hutchison in Italy, while TeliaSonera will finally manage to sell Yoigo in Spain”.

A number of networks were already riding a wave of share-price related success, as Telecom Italia were previously up 6.7% after receiving approval for a fixed line network. Bouygues, a French conglomerate were also up 6.9% after entering talks with Vivendi, topping the FTSE Eurofirst 300.

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UK telecoms complaints up 20 fold in 10 years

Figures released by the Ombudsmen service in the UK has shown that the number of complaints in the 2012 – 2013 financial year are now 20 times higher than they were just 10 years ago. The numbers have shown that 10 years ago, complaints about telecoms providers totalled 500 for the year. In the year just gone however, that number is now over 10,000 – a massive increase in the amount of people unhappy with the level of service they’re getting.

It’s believed that at least a third of the complaints (approx 3,500) were targeted towards the customer service element of the providers rather than the service or product itself. This number alone is 7 times higher than the total number of complaints 10 years ago, showing that the companies and decisions they’re making have over the years gone against customer satisfaction.

Member of the Ombudsmen service Sarah Daniel commented that it’s the vast array of products that consumers now have that increase their exposure to services possible to complain about. She said  “consumers have multiple devices for use on the move, such as smartphones, tablets and dongles, as well as traditional landlines and broadband services”, whereas “In the early days complaints were about landlines and dial up”.

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Dubai to raise $1 billion selling minority network stakes

This minor detail was picked up from a research piece by J.P. Morgan who claimed that the state owned Dubai Holding company could raise up to $1 billion by selling their minority stakes in two phone networks. The conglomerate are currently facing debts of up to $500 billion, largely caused by the property crash in 2009, which they are still struggling to pay off.

Part of the payoff could come in the form of the sales of their network assets, currently believed to be holdings in Axiom and Tunisie Telecom. The Axiom holding is believed to be worth in the region of $350 million, with the Tunisie Telecom holding believe to be worth $650 million. Of course, deals of this size would take some time to complete, with estimates being between 6 and 12 months. There are also fluctuations in currency that must be considered for such a purchase, likely meaning that agreements are difficult to put in place.

Although the sale won’t affect the service that current customers of either network should expect to receive, the stakes are only a drop in the ocean of debt that the EIT are required to pay, leaving the sale of others assets to be expected.

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European roaming charges fall

Just in time for the summer holidays, European roaming charges have fallen dramatically, capping them at something resembling a reasonable cost. Roaming charges are what networks charge you for when you are outside of your networks home country. So say for instance your network is O2 in the UK and you travel to Germany, you would have been charged these roaming costs if you had made or received a phone cal, sent a text message or tried to access any mobile data. The costs of doing so were previously uncapped, with some networks across Europe charging £1.70 per minute to make a cross boarder phone call.

The new cap, which was put into place on July 1st sees prices for all European roaming charges set to a much smaller £0.20p per minute. Data has also tumbled from a high of £0.70 per MB to £0.38p or €0.45 if you speak in Euros. These prices are exclusive of VAT.

As we recently mentioned in our blog, Neelie Kroes is the lady behind the cut in roaming charges – intent on creating a cheaper and easier method of European communications. Neelie had this to say upon the success of the recent cap – “This is good for both consumers and companies, because it takes fear out of the market, and it grows the market.”

It also appears that neither Neelie or the EU will stop their cuts there. There are still plans for a single European telecoms market, which would scrap roaming charges altogether. Plans had previously been for this to be implemented in 2015, however it seems that it could be possible by 2014 instead.

Hopefully this will put an end to the unfair and unjustified phone bills that had snuck up on holidaying individuals who’d never have thought watching an episode of Doctor Who on their mobile abroad would cost so much.

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