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Telecoms – Bringing Brothers Back Together

The world’s richest brothers, Mukesh and Anil Ambani, have joined forces for the first time in nearly a decade since their fathers death, seeing them join separate telecoms businesses to share 4G speeds. The deal is said to be worth $200m and will be focused on the India telecoms market.

The Ambani brothers are both billionaires through their separate businesses, both building on the substantial wealth left to them when their father, Dhirubhai died in 2002. However, their father hadn’t left a will, so the brothers were left to battle it out with one another to see who got what from the Reliance empire.

Ever since, the brothers have feuded with one another, with an agreement restricting one another from entering each others markets. However, in 2010 that agreement was abolished, opening up speculation that relations between the brothers had worsened further.

Therefore, it is somewhat surprising news that the brothers have now come together in a deal which not only see’s them in the same industry, but sharing resources with each other to grow their own respective businesses. It also highlights just how important the companies value 4G and the opportunities it can present.

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Looking at EU Apple

The EU are currently looking into the contracts imposed by Apple on the networks that sell their products. This has come about due to informal complaints made to the EU’s competition commissioner regarding the technology giant and how they conduct their business.

It isn’t currently unknown which of the telecoms operators have voiced their concerns over the iPhone manufacturers practices but it is believed the complaints centre around Apple’s regulation that if a certain quota of iPhone aren’t sold in a given timeframe, then Apple can step in and take over the telecoms marketing pursuits. Not only does that impose on the telecoms company itself, but Apple will also charge the company for their marketing expertise after doing so. Concerns have rightly risen surrounding this regulation because companies fear what will happen if Apple release a product that doesn’t perform as they expect it to in the market. With the recent Apple iPhone 5 not receiving as much positive press as other models have in the past, it becomes a very real concern for networks with consumers keeping a close eye on what Apple will release next.

It is reassuring to know that consumers are at the heart of what the competition commissioner is attempting to do however. The commissioner himself, Joaquin Almunia, said “The commission is currently looking at this situation and, more generally, is actively monitoring market developments. We will intervene if there are indications of anti-competitive behaviour to the detriment of consumers.” Apple have of course responded to the allegations, citing that “our contracts fully comply with local laws wherever we do business, including the EU.”

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Google’s Eric Schmidt due to visit Myanmar for telecoms chat

Back in January, we brought you the news behind Myanmar’s expected growth in the telecoms industry. Imagine how interesting it was to then read this morning that Google’s former chief executive Eric Schmidt is due to visit the booming country next week. His trip there will see him talking with governmental officials at a technology and communications get-together, all coming in the wake of countries changing political stance in 2011. This has vastly increased the attractiveness of foreign business investing in the country, largely considered as an untapped market with huge potential.

Currently in the country formerly known as Burma, mobile subscriptions account for 9% of the 60 million strong population. In neighbouring Thailand mobile subscription account for 110% of the countries population, demonstrating that nearly everyone in the country has a mobile phone with quite a few of those individuals having more than 1 phone. This public interest is likely to filter through into the neighbouring country, showing just how large an opportunity there is in the telecoms sector.

Google’s interest in Myanmar and the reason for the talks is likely to have something to do with the fact that Google themselves are large players in the mobile phone market, being the company behind the world’s most popular operating system, Android. As more and more people own handsets with Android installed, Google themselves being at their core a data business, will have more information to analyse to improve their number 1 revenue generating business, their search engine. For a company in a position such as Google, who can capitalize in various ways from a presence in Myanmar, it represents a huge opportunity where relationships developed during Schmidt’s visit could become critical.

Good thinking.

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China set to become leading M2M provider

Based on the findings of Pyramid Research, they believe that China is set to become the number 1 powerhouse in M2M technology, with a number of their leading telecoms businesses at the forefront of the charge.

M2M (machine to machine) allows wireless networks to communicate with a number of devices at once. It is fundamentally the building blocks of the “future home” where mobile phones are able to communicate with the fridge or oven all over the same network. Cellular companies such as China Mobile and China Unicom are currently in the strongest positions of all networks in China to take advantage of the growing demand for this technology in this continually developing economy. With this sustained growth, China are set to become the number 1 provider of M2M tech, with an estimated 128 millions devices being used by 2017. At the time, that will account for 8.5% of all cellular usage worldwide.

M2M is a big deal the world over, so this report is significant. It is thought that M2M is set to become one of the fastest growing industries in the US over the next year, signifying the need for it in developed economies. Over the next 4 years alone, it is believed that M2M will grow at a rate of 57.2%, becoming huge part of the overall economy and matching the growth of Cloud networks – popularised by Apple.

Just how the technology will change lives is yet to be seen, but we can certainly expect there to be a battle by network providers to provide the technology at the most affordable prices.

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BSkyB expand UK broadband business

The news has broken in the past week that BSkyB, the media giant, is set to become the 2nd largest player in the UK broadband market (subscriber numbers considered) after agreeing a deal to purchase Telefonica’s rival business. Estimated at just under £200m with add-ons taken into account, the deal will see BSkyB take their subscriber numbers from 4.2 million, to 4.7 million. This takes them just above Virgin Media into second place, who have 4.5 million.

It is believe that Telefonica, who own O2, wanted out of the broadband business to focus more of the mobile phone offerings that they have around the world. With the rollout of 4G over the past few months, and the continued acceptance the technology is gaining, their time is likely to be taken up already. Especially considering that 4G technology has already seen a rise in various companies shares prices, with Chinese based manufacturer ZTE growing 9% almost overnight at the announcement of 4G in their home country.

Both companies in the deal see it as a win. BSkyB chief exec commented “We believe that the O2 and BE consumer broadband and telephony business is a great fit, with customers used to high-quality products and strong levels of customer service”. Whilst Telefonica UK chief exec Ronan Dunne exclaimed “we believe this agreement is the best way of helping our customers get the highest quality home broadband experience from a leading organisation in the market” as they focus more of their efforts on mobile and 4G.

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4G auction raises £1 billion less than expected

Today was the day that Ofcom, the telecoms regulator for networks in the UK, auctioned off the 4G service which was previously only made available with new network EE, through an exclusivity deal. However, when George Osborne had predicted that the auction would raise the Treasury an estimated £3.5 billion, he hadn’t envisioned that the auction would only pull in £2.34 billion, over £1 billion less than he had hoped for.

It is good news for consumers however, as the 4G services will shortly be available through networks such as Three, O2 and Vodafone, who were some of the winning bidders in the auction. This competition will mean that providers will be fighting for consumer interest, with the likely result being a price war. Costs of contracts could potential come down from the prices EE had previously been offering when they had an effective monopoly on the spectrum. Of course, EE do still keep the right to the 4G services, meaning customers on Orange and T-Mobile (who form part of EE) will still be able to keep the speeds they have become accustomed to.

Although the initial budgetary figures laid out by Osborne seem to be optimistic, one of the factors that was taken into account was the figure raised at the last auction, when 3G was made available. That figure was £22 billion. Even with an estimate of £3.5 billion, that was still a huge cut in estimation for a superior service. But as Ed Richards, chief executive of Ofcom commented “What we were trying to do was ensure that a valuable economic resource was brought into productive commercial use”, insisting that gaining the highest bids possible was not the strategy the Government had set.

This is a bold move, but one that Ofcom believes will have many more financial benefits to follow. Due to the increased capabilities of the spectrum speeds, which is faster than the average UK household broadband, it is estimated that it will provide over £20 billion of benefits to UK consumers over the next 10 years. As far as the Government and Ofcom were concerned, auctioning off the spectrum to get it into commercial use was the most important part of the future UK telecoms strategy. Maria Miller, culture secretary said “Spectrum use is worth more than £50bn to the UK economy and 4G mobile broadband is a key part of our digital growth strategy, so I am delighted the auction has been completed”.

Fingers crossed.

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Emerging markets telecoms revenue set to surpass developed markets in 2015

A recent report published by Pyramid Research has highlighted that with the continued growth of the emerging markets and the corresponding growth of their telecoms industries, it is estimated that when 2015 hits, the total revenue produced by these markets will surpass that of developed countries.

The report – “Pyramid Perspective 2013: Top Trends in the Global Communications Industry” explains that “Exposure to emerging markets has become a critical factor for success in an industry characterized by stagnation in developed markets, intense competition, consumer choice and disruptive business models”. This was the basis for the belief that developing countries will see a continued growth in their telecoms industries that will outpace developed countries by a rate of 5 to 1.

The Managing Director of Pyramid Research, Daniel Amparan stated that 2013 will be a year of continued innovation and increased expertise in the telecoms industry for these countries, including Nigeria, who are thought to be among the fastest growing. He particularly highlighted that milestones that will be hit within the year – “Mobile subscribers in Africa & the Middle East region will surpass the one billion mark in the first quarter, making it the second region to reach this milestone after Asia-Pacific.”

These are exciting times for those in these markets, which is also set to see an increase in foreign investment. This will improve the infrastructure within of telecoms industry making it faster and potentially more stable. We will also likely see a heightened competitiveness for subscribers. For consumers, this will only be good news, as service providers will aim to provide lower costs packages and increased value.

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EU roaming to increase customer satisfaction

Some of you may be aware that the European Commission passed a law in 2012 to bring the prices of roaming within the EU down. This will then allow those who use a network based in the EU to visit neighbouring countries and not have to pay extortionate fees to use their handsets. As a result of this pending law, which will start to come into effect as of July 1st 2014, almost 75% of telecoms professionals believe that consumer satisfaction will increase.

In an attempt to bring the Eurozone closer together and make it more appealing and easier for people to cross borders, it is believed that the law will also see an increase in the amount that people use their phones abroad. However, when factoring in the decreased prices, just less than half of the individuals surveyed believed that revenues for the networks would increase, meaning that over half also believe that the networks are the ones who will lose out as part of the legislation.

As a counter strategy to make it easier for consumers travelling within the EU, over 60% suggest that simply increasing the visibility of usage to customers will increase customer satisfaction, and not result in lost revenues. By using Apps, professionals also believe that they can make it easy for users to purchase add-on packages that bring the overall cost of their usage down, but also convenient and simple for them to do.

Overall, there have been 3 top strategies suggested and the senior marketing manager at Openet, Corine Suscens suggests that “by combining them, operators will not only offer customers the level of control that they crave and which has been a barrier to data roaming usage, but also maximise revenue potential by making purchasing very easy and convenient”.

This information will be available in the Telecoms.com Intelligence Indsutry Survery 2013, when published.

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BlackBerry free voice service being blocked in UAE

Can things get any worse for the struggling Canadian telecommunications business? It certainly seems that at every turn Research In Motion have a new fire to fight, and this time it is the fact that both Etisalat and Du are rejecting the free voice service included in the latest BlackBerry software.

The feature itself allows BlackBerry owners to call each other with zero costs. It is essentially a voice version of their popular BBM (BlackBerry Messenger) service, which creates a level of connectedness that all other phones manufacturers have struggled to replicate. The BlackBerry Messenger Voice feature has been successful for the company so far, but the reservations from the networks is understandable. Essentially with users now being able to avoid using minutes to call each other, the networks could potentially lose out because of the feature.

This is why RIM are locked in last minute talks with the popular UAE networks, in a bid to include the feature on their handsets. Currently, this market is one of the largest and most important to BlackBerry, which makes the talks even more critical. The UAE and Persian Gulf is a region where BlackBerry’s market share is higher than their global average, making the feature of vital importance to their customers and future market share.

At the moment, there is no telling if an agreement will be made and the service will be available for customers in the region. RIM have stated that “we continue to work closely with our partners in the United Arab Emirates to bring BlackBerry services to our customers”.

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Change in the Portuguese telecoms market

On Monday, 21st of Jan, the boards of both Optimus (mobile operator) and Zon Multimedia gave the go-ahead for a merger of the two companies, with the aim of creating one of the largest multimedia business in Portugal. Current projections estimate that immediately, the company will become the second largest mobile telephone network in the market.

The resultant company will be a merger of the two businesses names, called Zon Optimus. It is fully expected that with the specialisms of both businesses, mobile entertainment will be a number one priority in attracting more customers to the network. Zon Multimedia currently offer paid TV, which could easily become intertwined with Optimus’s offerings, making it possible to stream or download based on your existing TV subscription package right to your mobile devices.

In a joint statement, the companies laid out their vision, and also explained some of the thinking behind the move. They highlighted that “the sharing of experience and expertise between the teams will play a decisive role”, immediately signalling sharing the competencies and resources of both businesses. For shareholders and stakeholders this is also of course good news, as the companies stated that “the merger will result in a group capable of investing and promoting its own and the sector’s competitiveness, of creating greater shareholder value and new opportunities for employees, clients and suppliers”.

This change is expected to be a large one if the Portuguese market, and one we’re not quite sure how it will impact on consumers. The signs are looking good, with more options being made available, but as far as pricing goes, this is yet to be determined.

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